Case Management System
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Description
The goal of this Request for Information (RFI) is to gather information about integrated case management and service coordination systems, hosted by the state, available to replace legacy and paper systems, streamline accommodation and individualized service plans and ensure adherence to Centers for Medicare and Medicaid Services (CMS) regulatory guidance and reporting while ensuring data privacy. The comprehensive system will include Client Intake, Eligibility, and Profile Management, Case Management and Service Planning, Document and Medical Records Management, Billing and Financial Integration, Quality Assurance and Tracking, and Federal Reporting Support.Timeframe and Schedule The table below illustrates the schedule for this RFI. Milestone Date RFI Release Date November 10, 2026 Deadline for Questions November 25, 2026 Responses to Vendor Questions December 3, 2026 RFI Response Due Date January 7, 2027 Submittal InstructionsQuestions requesting clarification of this RFI must be submitted to Lesley Farmen at Lesley.Farmen@state.sd.us. No telephone inquiries will be accepted. Submit written response in PDF or Word document by 11:59 pm CST January 7, 2027. The RFI must be sent electronically to Lesley.Farmen@state.sd.us with the subject: “Case Management 26RFI21526 Submission.”