IBM ESS Renewal for Idaho National Laboratory
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Description
I. INTRODUCTION Battelle Energy Alliance, LLC (BEA), Management & Operating Contractor of the U.S. Department of Energy (DOE) owned Idaho National Laboratory (INL). BEA is seeking an Expression of Interest (EOI) from prospective offerors to support IBM ESS renewal for INL�s IBM High-Performance Computer. II. BACKGROUND INL is a U.S. Department of Energy (DOE) national laboratory dedicated to nuclear energy, national security, and clean energy innovation. INL conducts research and operational activities requiring secure, compliant, and reliable software solutions. BEA is identifying qualified small businesses that can supply IBM Storage Scale Systems warranty renewal services. III. SCOPE OF WORK Battelle Energy Alliance, LLC (BEA), as the Management and Operating Contractor for Idaho National Laboratory (INL), is seeking qualified small business vendors authorized by IBM to provide renewal services for the IBM Elastic Storage System (ESS) and IBM Storage Scale System supporting INL's High-Performance Computing (HPC) environment. The selected contractor shall provide warranty, maintenance, software support, and media retention services for the IBM ESS infrastructure identified in this EOI. Services shall include all applicable hardware and software support coverage required to maintain operational availability, vendor support eligibility, and lifecycle management of the existing IBM storage environment. Required Services The contractor shall: Provide IBM-authorized renewal of maintenance and support coverage for the identified IBM ESS hardware and software assets. Maintain all manufacturer-provided warranty, repair, technical support, and software maintenance entitlements throughout the period of performance. Provide required hardware support service levels, including Advanced Support and On-Site Repair (Next Business Day, 9x5) coverage, as specified in Section IV. Provide software support services, including Media Retention and Normal Business Hours support coverage,…