California
IFB FTB-2627-00911 Genesys Software Subscriptions and Application Support Services
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Description
The California Franchise Tax Board (FTB) is seeking to contract with a vendor to renew and procure various Genesys Software Subscriptions and Application Support Services (i.e., Professional Services) in support for FTB's Enterprise-Wide Customer Service Platform II Contract Center Platform (CCP). Last Day to Submit Final Bids is November 24, 2026, by 5:00 PM Pacific Time (PT). The Event End Date of December 31, 2026, allows FTB to post the Notice of Intent to Award on this advertisement.