Comprehensive full-service maintenance/repair plan for Illumina Nova/Seq 6000
See the original posting, the buyer’s contact details, and thousands more contracts like this one
Free account. Already have one? Log in
Description
The United States Department of the Naval Medical Research Command (NMRC) intends to award a sole source contract to, Illumina Inc., San Diego, CA. 92122. This notice is not a request for competitive proposals however If interested Government shall consider all responses. Comprehensive full-service maintenance/repair plan for Illumina NovaSeq 6000, S/N A01716 1. CAT#:20019988 NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 2. CAT#: 20019988NovaSeq 6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 3. CAT#: 20019988 NovaSeq6000 Silver Support Plan (for S/N A01716 / ECN 108501),QTY-1/EA. 4. CAT#: 20019988 NovaSeq 6000 SilverSupport Plan (for S/N A01716 / ECN 108501), QTY-1/EA. One year support plan must include at a minimum: � Full coverage for OEM parts and labor/travel for OEM certified and authorized service technicians. � No-cost replacement of proprietary reagents lost upon hardware failure. � One on-site preventative maintenance (PM) visit done IAW OEM standards/requirements by OEM certified and authorized service technician(s). � Remote technical support from OEM certified and authorized service technician(s). This support must be available for a minimum of 0600 � 1800, Monday � Friday. � On-site response by OEM certified and authorized service technician(s) within two business days of an issue with the hardware�s performance. � Control software and hardware updates IAW OEM standards/requirements. � On-site applications support and remote monitoring. � Discounts on advanced training for laboratory/operator personnel.