Corroboration-Based Interviewing Training Services for USCIS Fraud Detection and National Security Directorate (FDNS)

Description

The Department of Homeland Security, U.S. Citizenship and Immigration Services (USCIS), Fraud Detection and National Security Directorate (FDNS), has a requirement for Corroboration-Based Interviewing (CBI�) Training Services. USCIS anticipates awarding a purchase order for eight (8) customized, three-day, in-person training courses during the period of performance. Each course shall support up to twenty-four (24) FDNS participants. The required training shall be tailored to the USCIS FDNS investigative, screening, fraud detection, national security, and adjudicative support environment. The training shall provide evidence-based instruction and practical application in investigative interviewing methods, including interview planning and strategy, cooperation building, credibility assessment, evidence disclosure, questioning strategies, information management, communication, memory, and techniques for eliciting reliable information. Course content shall include, at a minimum, interviewer mindset and demeanor, proactive versus reactive interviewing, productive and unproductive questions, topic funnels, cooperation assessment concepts, trust-building, effective introductions, social dynamics, communication, credibility assessment, myths about detecting deception, limitations of non-verbal cues, verbal indicators, cognitive approaches to detecting deception, stages of memory, memory errors, evidence disclosure planning, evidence framing, strategic opportunities to further the interview, and strategies for mitigating uncooperative behavior. The training shall include instructor-led demonstrations, scenario-based activities, frequent practical exercises, and individualized participant feedback. The contractor shall provide qualified instructors with experience in investigative interviewing, evidence-based interviewing methods, law enforcement investigations, workplace investigations, legal psychology, or related fields. The anticipated instructional model includes three (…

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