PremiumCare service plan
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Description
REQUEST FOR QUOTATION (RFQ) / COMBINED SYNOPSIS Solicitation Number: 75N98027Q00075 Notice Type: Combined Synopsis Posted Date: November 10, 2026 Response Date: November 25, 2026, 9:00 AM Eastern Standard Time Set-Aside: None NAICS Code: 811210 �Electronic and Precision Equipment Repair and Maintenance PSC Code: J066 GENERAL INFORMATION: This is a combined synopsis/solicitation for commercial products/services prepared in accordance with FAR Part 12. This announcement constitutes the only solicitation, and a separate written solicitation will not be issued. The National Institutes of Health (NIH), Eunice Kennedy Shriver National Institute of Child Health and Human Development )NICHD), intends to contract on a sole source basis with Leica Microsystems Inc., 10 Parkway North, Suite 300, Deerfield, IL 60015 to procure a PremiumCare Service Plan for the following: PremiumCare The PremiumCare service plan includes the following: 1 annual preventative maintenance visit (PM) Unlimited on-site repairs, including replacement for service parts, components, or modules necessary for repairs (excluding lasers, unless quoted separately) Prioritized on-site response time for remedial services (critical repairs) Unlimited access to Leica OneCall Technical Support Center (standard working hours) 2-hour telephone call back from Leica OneCall Unlimited access to Remote Services (RemoteCare proactive monitoring) Firmware and software updates when available (excluding software upgrades and Windows upgrades) All services are performed by factory-trained and certified Field Service Engineers with genuine Leica Microsystems parts to meet Leica original equipment manufacturer (OEM) specifications. PremiumCare price is per unit per year. Please note the following options are also available upon request to complement your service coverage: Hardware Upgrades, Software Licenses, Accessories, Trainings, Professional Services. Contract Period: 01/01/2027-12/31/2027 Agreement Period: 01/01/2027-12…