BD FACSymphony A5
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Description
NOTICE OF INTENT � SOLE-SOURCE ACQUISITION The National Institutes of Health (NIH), National Institute of Arthritis and Musculoskeletal and Skin Diseases (NIAMS), intends to award a Firm-Fixed-Price Purchase Order to BD Biosciences for a Base + Two Option Years service agreement on the BD FACSymphony A5 Flow Cytometer. Description of the Requirement NIAMS requires a Base + Two Years service agreement providing remedial repair services and preventive maintenance for the BD FACSymphony A5 Flow Cytometer, Serial No. R66096400046. The service agreement is necessary to maintain the instrument's operational performance, reliability, and continued availability for research activities. Contractor shall perform two (2) preventive maintenance inspections during each twelve-month period. Each inspection will evaluate instrument performance and provide calibrations, alignments, lubrication, and part replacement as necessary to maintain the instrument operation substantially in accordance with the published technical specifications for the instrument. Inspections must comply with Original Equipment Manufacturer (OEM) equipment manuals. Contractor shall provide unlimited technical support (telephone) and service repairs at no additional cost to the Government. If technical support is unsuccessful, contractor shall provide a service technician on-site within 48 hours. Contractor shall provide preventive maintenance, service repairs, and technical support between the hours of 8:00 AM and 5:00 PM, Bethesda, MD local prevailing time, Monday through Friday. Emergency service repairs and technical support must be provided as needed, based on MD local prevailing time, Monday through Friday, excluding BD Biosciences holidays. Contractor shall provide OEM-certified parts for all preventive maintenance and service repairs, except for consumables and lasers, at no additional cost to the Government. Shipping and handling for parts under warranty or contract shall not be charged to the Govern…