King County, WA

RFP - Plain Old Telephone Service (POTS) Replacement Solution

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Agency

King County

Solicitation Type

G&S Solicitation

Department

INFORMATION TECHNOLOGY

Performance State

WA

Posted

Tue, October 27, 2026

Response Deadline

Mon, November 30, 2026

Description

The purpose of this Request for Proposals (RFP) is to identify and select a qualified Contractor to provide a modern, reliable, and compliant telecommunications solution to replace legacy copper Plain Old Telephone Service (POTS) lines and Centrex digital lines. The County is seeking a turnkey solution that may include voice over internet protocol (VoIP), wireless LTE-based services, or other equivalent technologies that ensure continuity of service, improved resiliency, and compliance with applicable regulatory requirements. The selected Contractor shall be responsible for delivering an end-to-end solution, including assessment of existing infrastructure, solution design, implementation, migration, testing, deployment, documentation, and ongoing support services.

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