BD FACSymphony A-5 Flow Cytometer Maintenance Agreement
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Description
NOTICE OF INTENT � SOLE-SOURCE ACQUISITION Notice No.: 75N98027Q00020 The National Institutes of Health (NIH), National Institute of Neurological Disorders and Stroke (NINDS), intends to award a Firm-Fixed-Price Purchase Order to BD Biosciences for a Base + Two Option Years service agreement on the BD FACSymphony A-5 Flow Cytometer. Description of the Requirement NINDS requires a Base + Two Years service agreement providing remedial repair services and preventive maintenance for the BD FACSymphony A-5 Flow Cytometer, Serial No. R66096400071. The service agreement is necessary to maintain the instrument's operational performance, reliability, and continued availability for research activities. Contractor shall perform two (2) preventive maintenance inspections during each twelve-month period. Each inspection will evaluate instrument performance and provide calibrations, alignments, lubrication and part replacement as necessary to maintain the instrument operation substantially in accordance with the published technical specifications for the instrument. Inspections must comply with Original Equipment Manufacturer (OEM) equipment manuals. Contractor shall provide unlimited technical support (telephone) and service repairs at no additional cost to the Government. If technical support is unsuccessful, contactor shall provided a service technician on-site within 48 hour. All repairs under warranty must comply with OEM equipment manuals. Contractor shall provide preventative maintenance, service repairs and technical support between the hours of 8:00 AM and 5:00 PM, Bethesda, MD local prevailing time, Monday through Friday. Emergency service repairs and technical support must be provided as needed, based on MD local prevailing time, Monday through Friday, excluding Federal holidays. Contractor shall provide OEM certified parts for all preventative maintenance and service repairs, except for consumables, at no additional cost to the Goverment. Shipping and handling parts u…