26RFP1645430A-KM Alternative Senior Transportation Services
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Description
Fulton County, Georgia "County" The Selected Bidder shall coordinate and administer Alternative Senior Transportation Services for eligible ambulatory seniors in Fulton County. Upon issuance of the Notice to Proceed (NTP), the Selected Bidder shall have a maximum of four (4) weeks to establish operations, configure systems, finalize TNC integrations, and prepare for service implementation, unless otherwise approved by the Department of Senior Services. Acceptable service models include broker services, direct TNC platform, phone-dispatch concierge, assisted-ride provider, managed transportation platform, or a hybrid mode. The platform must support trip scheduling, real-time vehicle tracking, estimated arrival times (ETAs), trip status updates, and automated cost-share processing. Develop partnership with local Transportation Network Companies (TNC¿s), e.g. Uber, Lyft or any combination of providers to establish dispatch/concierge services.